Q: What is Farm Fresh Exports?

A: Farm Fresh Exports is a premier supplier of the freshest and finest flowers and greenery sourced directly from farms around the world. We provide farm-direct access to exquisite floral varieties for florists, floral designers, hotels, wedding planners, and venues in the U.S. Our team is dedicated to supporting your floral needs with unmatched expertise and a genuine commitment to quality and service, making us an integral part of your creative team.

Q: How long has Farm Fresh Exports been in business?

A: We have been in business since 1998, offering over two decades of expertise in global flower sourcing and direct-from-farm deliveries.

Q: Where are your offices located?

A: Our main offices are located in Boise, Idaho, and Quito, Ecuador.

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Q: What types of flowers do you offer?

A: We offer a diverse selection of flowers and greenery, including both popular staples and unique, hard-to-find varieties. You can find our full catalog here **link to catalog**

Q: Where can I find pricing:

A: Click here to submit a request for pricing, and our team will get back to you. In the meantime, you can see our catalog here.

Q: How can I place an order?

A: You can place an order by contacting us through our website, email, phone, or text. Once you provide your requirements, our team will assist you with the ordering process. Email us at sales@farmexports.com or call 1-208-254-1010.

Q: Do you offer customized orders?

A: Yes, we specialize in customized orders tailored to meet your specific needs. This helps you get exactly what you want and reduces floral waste.

Q: What is the minimum order quantity?

A: The minimum order quantity varies depending on the product and the farm. Please contact us for specific details regarding your order.

Q: Do you offer standing orders and bulk discounts?

A: Yes, we offer standing orders and bulk discounts. Please contact our sales team for more details and to discuss your specific needs.

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Q: Where do you ship to?

A: We ship to locations across the United States, including Alaska, Hawaii, and Puerto Rico. Additionally, we can ship to your destination event locations such as the Bahamas, Mexico, and many more.

Q: How far in advance should I order?

A: We recommend ordering at least 1-2 weeks before your truck connection or delivery date. We can take orders up to 6 months in advance and quote up to a year in advance. Given the current floral industry culture, we are used to last-minute orders and will do our best to ship overnight whenever possible.

Q: How do you ensure the flowers remain fresh during transit?

A: We use specialized packaging and logistics solutions to maintain the optimal temperature and conditions for our flowers, ensuring they arrive fresh and vibrant.

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Q: How can I set up an account with Farm Fresh Exports?

A: You can set up an account by filling out the account sign-up form on our website or contacting us directly. Our team will guide you through the process.

Q: What payment methods do you accept?

A: We accept various payment methods, including credit cards, bank transfers, and more. Specific details can be provided upon request.

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Q: What if I have an issue with my order?

A: Our customer service team is here to help. If you encounter any issues with your order, please contact us immediately, and we will work to resolve it as quickly as possible. We may request photos or videos of any damaged product to ensure a quick resolution and to conduct quality control with our farm partners. For more details, please reach out to our team.

Q: Do you provide floral care tips?

A: Yes! Our dedicated team is here to offer you expert advice on caring for and using your flowers. We’re committed to ensuring your blooms stay beautiful and last longer. Think of us as your floral partners, always ready to share our knowledge and support.

Q: How can I stay updated with your latest products and news?

A: You can stay updated by subscribing to our newsletter, following us on social media, and checking the news section on our website.

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