Shipping Policy
Shipping Services
At FarmExports, we're delighted to offer shipping from Monday to Friday for all bulk orders across the lower 48 contiguous United States. For certain products, additional shipping fees may apply, which are calculated at checkout. Within the lower 48 states, we primarily utilize FedEx and UPS for our deliveries. Customers in Hawaii and Alaska will see a shipping fee for each item in their order, available Monday through Friday. Additionally, we provide the option of Saturday delivery in select areas within the lower 48 states for an extra fee per box.
Order Tracking
You can check the status of your order directly from your dashboard after logging into your account. This option provides quick and easy access to real-time updates on your delivery, from the moment your order is placed until it arrives. We've made it simple to stay informed every step of the way. For any questions about your order status, please contact us at sales@farmexports.com or call +1 208-254-1010.
Receiving Your Shipment
When your order arrives, it may be delivered in separate shipments from our trusted carriers, FedEx and UPS, on the same day. To ensure the safety and quality of your delivery, a signature may be required upon arrival. We recommend having someone available at the delivery address to receive the packages. It's important to note that our carriers follow strict delivery guidelines and may not be able to accommodate specific instructions or find notes left for them.
Satisfaction Guarantee
FarmExports stands behind our products with a Total Satisfaction Guarantee, ensuring you receive fresh and high-quality products for your needs. While we aim for excellence with every delivery, this guarantee does not extend to specific shipping dates or times. Visit our Total Satisfaction Guarantee page for more details.
Understanding Shipping Delays
We are dedicated to delivering your orders efficiently and on time. However, delays may occur due to factors outside our control, such as adverse weather conditions or carrier-related issues. These instances are infrequent, but we closely collaborate with our shipping partners to minimize any delays and ensure your order reaches you as swiftly as possible. Should there be a minor delay of one or two days, we deeply appreciate your patience and understanding. Our customer service team is always ready to assist with any concerns and provide updates on your delivery. Ensuring your satisfaction and a positive experience with FarmExports is our top priority.